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Remote Deposit Capture (RDC) Resource Center

Welcome to the RDC Resource Center. This site provides user guides and videos to help you through your transition to the new platform.

Our new Remote Deposit Capture (RDC) system offers an enhanced user experience to deposit your checks, it has multiple reporting capabilities, compatibility with various operating systems and browsers, and an easy scanner installation process.  

Transition Materials

Everything you need to prepare for your migration go-live date.

  • Quick Start Guide

    This Quick Start Guide will provide you with the steps on how to get started quickly.

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  • FAQs

    Answers to the most commonly asked questions regarding the transition.

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  • Now & Then

    Overview of the main differences between our old RDC platform and the new RDC system.

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  • Browsers and System Requirements

    These components are required for working with our new Remote Deposit Capture platform.

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  • Business Remote Deposit Capture Agreement

    Our agreement for the usage of CSB Remote Deposit Capture services.

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Training Resources

User guides and videos to help you get familiar with the RDC Platform.

  • Log-in & General Navigation

    This guide walks you through the general navigation and how to log-in to the platform.

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  • User Administration Guide

    A guide on how to set up users' profiles, roles, and privileges.

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  • Scanner Installation Guide for Windows

    An installation guide for Windows users to get the new application up and running.

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  • Scanner Installation Guide for MACs

    An installation guide for all Mac users to get the new application up and running.

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  • Uninstalling Previous Scanner Drivers

    Instructions on how to uninstall your previous vendor scanner.

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  • Reporting User Guide

    The Reporting User Guide provides instructions on how view deposit activity & reporting.

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