Our Core Values form the foundation on which we perform work and conduct ourselves. They reflect how we want our customers and colleagues to describe their experience of interacting and doing business with us. CSB celebrates six core values:
Collectively and individually, we respect the rich diversity of our colleagues, customers, community, and partners; strive for more equitable access, resources, and opportunities for all; and welcome all people into our organization, honoring their differences— including ethnicity, background, perspective, and identity.
We are each personally accountable for the highest standards of behavior, including honesty and fairness in all aspects of our work. We do what is right, not what is easiest or most popular. Trust, respect, and integrity are at the foundation of all our relationships.
We believe that excellence is more than what we provide, it’s how we think and act. It’s more than just fixing a problem, it is having a focus on providing a superior experience each and every time.
For us, creativity is a willingness to try new approaches with vigor, energy, and enthusiasm. It’s having the courage to ask questions that push the boundaries. This value affirms our commitment to seek new approaches to service.
We have a predisposition to help others and the desire to identify with their experiences through empathy and consideration for their needs and values.
We value the contributions of all and blend the skills and perspectives of individual colleagues to get a result that is greater than the sum of the individual parts. Our success is built on relationships and our ability to work together effectively.