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How is Samsung Pay secured?

Samsung Pay uses Tokenization and Samsung KNOX to secure your payment information. Additionally, your fingerprint or PIN is required to authorize in-store purchases.

What is Tokenization?

Samsung Pay uses network tokenization technology that replaces your real card details with a dynamic digital token that is transmitted instead of your physical card’s number. So your transactions remain secure, and your shopping stays safe.

How is Samsung KNOX used with Samsung Pay?

Samsung KNOX scans to see if your device is secure, and disables Samsung Pay if your device is compromised in order to protect your payment information. Samsung Knox also includes a security design whereby highly sensitive operations and information, such as fingerprint and payment information, are kept on a separate computer chip known as a “secure environment.” Normal applications or malware have no access to the information inside it.

Does Samsung Pay store my personal/ payment information on a server or my device?

No, Samsung Pay does not store your personal/payment information on a Samsung server or on your device. Samsung Pay does not change the way your payment information is stored or handled when you make purchases. Your payment information will continue to be managed by your card network and bank or financial institution. Only a transaction-specific token, which is used to replace your sensitive payment information, is stored temporarily on your device. It’s stored only as long as it takes to confirm a transaction.

What should I do if my device is lost or stolen?

If your device is lost or stolen, you can use Samsung’s Find My Mobile service to try to find it. The cards and payment information on Samsung Pay will remain safe and secure, but you also have the option of disabling cards remotely.

Does Samsung Pay have access to my bank accounts?

No, Samsung Pay does not have access to your bank accounts.

Will my Samsung Pay information still be on my device if it is hard reset or formatted?

No. A hard reset of your device or “restoring factory default settings” will delete all cards added to your device.

Only compatible with select cards, carriers and Samsung devices; see the Samsung Pay Support page for compatibility information.

©2016 Samsung Electronics America, Inc. Samsung, Samsung Pay, Samsung Galaxy, Samsung Knox and Galaxy S (and other device names) are trademarks or registered trademarks of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks of their respective owners. Screen images are simulated; actual appearance may vary. Samsung Pay is available on select Samsung devices. All Cambridge Savings Bank debit cards (with the exception of business debit cards) and credit cards (with the exception of American Express credit cards) are offering Samsung Pay. We anticipate that Cambridge Savings Bank American Express cards (issued through a partnership with Elan Financial Services) and Cambridge Savings Bank business debit cards will have Samsung Pay in 2017

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