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What is Quick Balance?

It is the ability for you to see your account balance and your last 5 transactions without having to log in to online banking.

 

How do I set Up Quick Balance?

Please note that you should have version 5.0 of the CSB mobile app to be able to access the Quick Balance feature.

For Apple device users:

  1. Go to Settings/Quick Balance/Current Device





  2. Swipe the Quick Balance feature to the On position

For Android device users:

  1. Go to Settings/Quick Balance/Current Device






  2. Swipe the Quick Balance feature to the On position

How do I disable Quick Balance?

  1. Go to Settings/Quick Balance/Current Device
  2. Swipe the Quick Balance feature to the Off position

What devices is Quick Balance available for?

It is available for Apple devices with iOS 8.1 or higher and Android devices with versions 4.1 or higher.

How is Quick Balance revealed?

You may see your balances and 5 most recent transactions by swiping down anywhere on the log-in screen.

What account balances will it show?

Quick Balance will show you your current and available balances for checking and savings accounts.

If I enable Quick Balance on my phone, will it also work on my tablet?

Quick Balance must be enabled on each device individually. If you have both a phone and a tablet, enabling Quick Balance on your phone will not enable the feature on your tablet.

What happens if I am sharing my device and want to use Quick Balance?

For users sharing a device, if the first user enables Quick Balance on the device, other users will see the first user's account balances. If another user disables Quick Balance from the app, the first user will no longer see their Quick Balance, either.

Can I use Quick Balance on my Apple Watch?

Yes, you can!

Please follow the below steps:

  1. Go to Settings/Quick Balance/Apple Watch
  2. Select Show balances on Watch



  3. Tap on Refresh on the watch to begin seeing balances.

    Note: Any changes to the account reorder will be reflected after user clicks on “refresh” on the watch Accounts screen.

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