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How will I know when my check funds will be available in my account

Please review our Funds Availability Policy to learn more.

What is Mobile Deposit?

Mobile deposit is a way to electronically deposit checks for your Apple device (iPhone or iPad) and or an Android supported smartphone or tablet (including a Kindle tablet) with a functioning camera device using the Cambridge Savings Mobile Banking app.

Android is a registered trademark of Google, Inc

How do I know if I am eligible to use Mobile Deposit?

To use mobile deposit, you must be a current Cambridge Savings Bank customer with a checking or savings account. You must also be enrolled in online banking and our mobile app. Before depositing your first check, you must read and accept the Remote Deposit Capture Services disclosure and agreement. Use of Mobile Deposit is subject to approval.

How do I make my first Mobile Deposit?

Make sure you have downloaded the Cambridge Savings Bank Mobile Banking app for your Apple device (iPhone or iPad) and or an Android supported device (smartphone or tablet, including a Kindle tablet).

  1. Sign into the Cambridge Savings Bank Mobile Banking app
  2. Choose Deposit Checks
  3. As part of enrollment in the service you will be asked to read and accept the Remote Deposit Capture Services disclosure and agreement (It may take up to one business day to receive approval)
  4. Select the checking or savings account into which you want to deposit the check
  5. Enter the amount of your check
  6. Endorse the back of your check with For Mobile Deposit Only
  7. Snap pictures of the front and back of your check
  8. Submit the check for deposit
  9. You will receive onscreen confirmation that your check was received.

How much does it cost to deposit a check with my phone?

Mobile check deposit is free for Cambridge Savings Bank customers.

How will I know when the check has been posted to my account?

After submitting images of the front and back of your check, you will:

  1. Receive onscreen confirmation that we have received your deposit.
  2. You will also have the option to email a confirmation number to yourself.
  3. Your check will then go through processing.

Important Notes

  • Please see our Funds Availability Policy for more information about deposits.
  • Please do not dispose of your check or attempt to process at another institution or through another channel (ATM or in-branch).
  • You should hold onto your check for 91 days and then destroy or shred it.

Is Mobile Deposit secure?

Check deposits made through the Cambridge Savings Bank mobile banking app are protected with the highest financial industry standards.

Why am I unable to deposit my check?

There are a few common errors that may cause your check to be rejected:

  • Folded or torn corners
  • Front image is not legible
  • Dollar amounts do not match
  • Routing and account numbers are unclear
  • Your device does not have a camera
  • Image is too dark or otherwise unclear

Important Notes
It is best to make your mobile deposits in a well-lit area to prevent shadows and poor image quality, and keep your hands and fingers out of the image before taking the picture.
Android is a registered trademark of Google, Inc.
Apple, the Apple logo, iPhone, iPad, Touch ID, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay is a trademark of Apple Inc.

Where can I download the Mobile Deposit Service Agreement?

Click here to download the agreement.

Android is a registered trademark of Google, Inc.
Apple, the Apple logo, iPhone, iPad, Touch ID, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Pay is a trademark of Apple Inc.

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