Automated Telephone Banking System
For answers to your banking needs, call us 24 hours a day, 7 days a week. You can check balances, verify the dates and amounts of your most recent transactions and more!
Lost or Stolen Debit Cards
Need to report a lost or stolen debit card? We’ve got you covered.
Choose from any of the options below to report a lost or stolen debit card:
- Visit us in branch
- Give us a call at 888.418.5626*
- Send us a Secure Email through Online Banking*
- Stop by one of our ITMs located at our Charlestown, Inman Square, and Porter Square branches Monday-Friday: 7am to 7pm or Saturday: 8am to 3pm
*We can be reached via phone or email: Monday - Friday 8am to 6pm, Saturday 9am to 3pm, or Sunday 10am to 3pm. If you need assistance after business hours, please call the number listed above and follow the system prompts for debit card inquiries to reach our 24/7 debit card support team.
Customer Contact Center
Mon - Fri 8am to 6pm
Saturday 9am to 3pm
Sunday 10am to 3pm
For Hearing Impaired Customers
Cambridge Savings customers who are enrolled in Online Banking can submit secure emails that include account specific information by logging into Online Banking and selecting the “Secure Email” option from the navigation bar. (It is located right under the “Sign Off” link). Please remember that you should never submit account and personal information through regular email as it may not be secure.
Deposits by mail
Cambridge Savings Bank
P.O. Box 380206
Cambridge, MA 02238-9906