If you are using a screen reader and are having problems using this website, please call us at (888) 418-5626 for assistance. You can also email us at info@cambridgesavings.com. Please do not send any account or other sensitive information by email.
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Automated Telephone Banking System

For answers to your banking needs, call us 24 hours a day, 7 days a week. You can check balances, verify the dates and amounts of your most recent transactions and more!

800.864.BANK (2265)


Lost or Stolen Debit Cards

Need to report a lost or stolen debit card? We’ve got you covered.

Choose from any of the options below to report a lost or stolen debit card:

  • Visit us in branch
  • Give us a call at 888.418.5626*
  • Send us a Secure Email through Online Banking*
  • Stop by one of our ITMs located at our CharlestownInman Square, and Porter Square branches Monday-Friday: 7am to 7pm or Saturday: 8am to 3pm

*We can be reached via phone or email: Monday - Friday 8am to 6pm, Saturday 9am to 3pm, or Sunday 10am to 3pm. If you need assistance after business hours, please call the number listed above and follow the system prompts for debit card inquiries to reach our 24/7 debit card support team.


Customer Contact Center

Mon - Fri 8am to 6pm

Saturday 9am to 3pm

Sunday 10am to 3pm




For Hearing Impaired Customers 



Non-sensitive inquiries


Secure Emails

Cambridge Savings customers who are enrolled in Online Banking can submit secure emails that include account specific information by logging into Online Banking and selecting the “Secure Email” option from the navigation bar. (It is located right under the “Sign Off” link). Please remember that you should never submit account and personal information through regular email as it may not be secure.


Deposits by mail

Cambridge Savings Bank
P.O. Box 380206
Cambridge, MA 02238-9906

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