Easy & Convenient Ways
to Access Your New Account
Online Banking
Check balances and account activity, pay bills, transfer money3, and more. Check your email for first-time login credentials to get started!
Mobile Banking
Download our easy-to-use app and bank when you want, where you want with your mobile device.
Download the App Today!
Branch & ATM
Find a CSB branch or ATM location using the branch locator in the CSB mobile app or visit cambridgesavings.com/locations to find the nearest location to you.
Telephone Banking
Call 800.864.BANK (2265) 24 hours a day, 7 days a week to check balances, verify the dates and amounts of your most recent transactions and more.
Text Banking1
Check account details and make transfers on the go by using our simple text message commands. Sign up for Text Banking in Online Banking under the Account Management tab.
Mobile Deposit2
Deposit checks whenever and wherever is convenient with the snap of a picture using your supported smartphone and the CSB Mobile Banking app.
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1 Cambridge Savings Bank does not charge a fee for our text messaging service. However, your mobile service provider may charge you a fee to receive text messages. Check with your mobile service provider for details on specific fees and charges that may apply to your plan.
2 Subject to approval and must use an Apple device (iPhone or iPad) and or an Android supported smartphone or tablet or a Kindle tablet.
3 Restrictions may apply depending on account type.
Activate Your CSB Debit Card
Your new CSB Debit Mastercard® will arrive in the mail within 7-10 business days. If you require a debit card sooner, stop by any of our branch locations and we will print you a debit card on-the-spot!
Activate your card and select or change your PIN by calling 800.992.3808. You can also activate your new debit card by making a transaction at any ATM.
Set Up Direct Deposit
Use our routing number and your new account number to sign up for Direct Deposit of your payroll through your HR Department. You can also enroll in Direct Deposit online for most other recurring income. You'll get paid much faster than with a paper check!
FREQUENTLY ASKED QUESTIONS
Call our Contact Center at 888.418.5626
For Hearing Impaired Customers: 617.441.4200
Monday – Friday: 8am to 6pm
Saturday: 9am to 3pm
Sunday: Closed for calls, email support available from 10am to 1pm
Email Non-sensitive inquiries to info@cambridgesavings.com
Secure Emails: Cambridge Savings customers who are enrolled in Online Banking can submit secure emails that include account specific information by logging into Online Banking and selecting the “Secure Email” option from the navigation bar. (It is located right under the “Sign Off” link). Please remember that you should never submit account and personal information through regular email as it may not be secure.